Cintia A.

Before joining us, Cintia was working in the retail domain in the customer service area. Her main tasks were to serve clients, take payments, and do follow up with her clients. She was also booking appointments for the deliveries. Cintia has a DEC in human science and a certificate in dental secretary. 

Systèmes Sous-sol Québec saw what an asset Cintia would be to the company with her background in residential home improvement and customer service and immediately brought her on board. By sharing her experience with homeowners and explaining the effects of water or foundation damage, she can really relate to them and prevent problems before they occur or worsen. She is a trusted and valued member of the Systèmes Sous-sol Québec team and upholds the standards of the company. Cintia has been thoroughly trained and has earned the title of “Customer Service Representative” through the Basement Systems and Supportworks international networks.

Systèmes Sous-sol Québec is the regional dealer of the Basement Systems International Waterproofing Network, a group of over 350 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training, and support through the international company. Systèmes Sous-sol Québec is also the dealer of Supportworks Inc., a foundation repair contractor network across the United States and Canada, helping residential and commercial property owners fix their failing foundations.

It's important for Cintia to offer the best customer experience to the client and to answer the questions of the customer the best way she can. 

During her free time, she likes to pass time with her family and go out to restaurants.