Sheila has joined the team of Systèmes Sous-sol Québec as an appointment center specialist. Her main task is to take the inbound calls, return calls to our customers and make the follow-up. Her energy and smile shine everywhere around her and even on the phone!
Systèmes Sous-sol Québec saw what an asset Sheila would be to the company with her background in residential home improvement and customer service and immediately brought her on board. By sharing her experience with homeowners and explaining the effects of water or foundation damage, she can really relate to them and prevent problems before they occur or worsen. She is a trusted and valued member of the Systèmes Sous-sol Québec team and upholds the standards of the company. Sheila has been thoroughly trained and has earned the title of “Customer Service Representative” through the Basement Systems and Supportworks international networks.
Systèmes Sous-sol Québec is the regional dealer of the Basement Systems International Waterproofing Network, a group of over 350 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training, and support through the international company. Systèmes Sous-sol Québec is also the dealer of Supportworks Inc., a foundation repair contractor network across the United States and Canada, helping residential and commercial property owners fix their failing foundations.
Sheila likes being in contact with the customers and ensures that they received excellent service.
In her free time, she likes to watch movies, shop and read.